Park Wrapper Error

When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper Error'.

Here are some common errors, and how to fix them:

Error from park wrapper: domainname.com is already configured.

This means that a DNS Zone File already exists for this domain. If you have WHM, simply go to Delete a DNS Zone and remove the domain name you are trying to add. Otherwise, HostGator can help you resolve this.

Error from park wrapper: Using nameservers with the following IPs.... Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.

This means you still need to point the domain name to the server before you can add it. If you want to bypass this error, please email support@hostgator.com to tell us about the problem.

Error from park wrapper: Unable to find out which user owns the parked domain

To solve this error message (usually received when attempting to remove a parked domain name), simply try adding the domain name to the Addon Domains section of cPanel. It will error out. After you receive the error message, go into the Parked Domains section of cPanel and remove the domain name.

Error from park wrapper: domainname.com is owned by another user

This means the domain name is already setup with hosting on your server, under a different user's account. Perhaps they own the domain and you do not. Otherwise, contact HostGator and we will look into the issue.


Article Comments

mj
"Error from park wrapper: You cannot park your main domain!" How can I fix this error message and what does it mean?

HostGator
It means you can't add your primary domain name to your hosting because it is already added by default.

You don't fix this error; you just stop trying to add that domain (it's already added).

Hendi
you said "It means you can't add your primary domain name to your hosting because it is already added by default.

You don't fix this error; you just stop trying to add that domain (it's already added). "

do you means that my primary domain is automatic resolve ? but there is no INDEX OF after 1x24 hours like addons domain ? It's like a website with some adds. Do you think if I put my index.html on it, it can be change automatically ?

HostGator
First, make sure you have updated the domain's name servers. If you see a HostGator start page, then you have probably done this.

Second, yes, publish your own index.html page and you should see that instead of the HostGator start page.

If you see a page with ads, then you probably have used the wrong name servers (DNS).

Aamir
1st I add on this domain, later I Del it. Now I like to add on again, but during process, I found the following error.

"Error from park wrapper: domainname.com is owned by another user"

I m facing above error, how can I rid from this error into my cpanel.

Kind Regards,

HostGator
Please contact us via email, phone or live chat for assistance.


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