How to connect to the MySQL database

Configuration Settings:

Host = localhost (literally put localhost)
Database name = (cpanelUsername_databaseName)
Database username = (cpanelUsername_databaseUsername)
Database password = (******)

Note: When you move databases to our servers, the database name and username may change. This change must be updated in your script code. (The database name and username is clearly displayed in cPanel, in the MySQL area.)

On shared servers, the database user name cannot be changed to something without the cPanel user name in it.

It is possible for someone to use their cPanel username and password to connect to the database. However, we NEVER recommend doing this because the first time you change or reset your cPanel password, then your databases will stop working.

How to connect to the MySQL server remotely

Note: If connecting from your home computer, you need a MySQL client like Navicat, phpMyAdmin, or Dreamweaver.

Configuration Settings:

Host = (use the server IP address)
Database name = (cpanelUsername_databaseName)
Database username = (cpanelUsername_databaseUsername)
Database password = (******)
MySQL Connection Port = 3306
TCP or UDP, either is fine.

Before you can connect:

Many of our servers block port 3306 inbound, if you are getting a "Connection Refused" error when trying to connect please submit an email to requesting that we open port 3306 for your IP address to be able to connect to MySQL remotely.

Also, before you can connect to MySQL from another computer, you must enable your computer as an Access Host. It may sound confusing, but cPanel makes this very simple.

Before reading, try watching the movie tutorial HostGator X3 theme, reseller X3 theme, X theme.

  1. When using X3, login to cPanel and click the Remote MySQL icon, under Databases.
  2. Type in the connecting IP address, and click the Add Host button.
  3. All done, try connecting remotely.
  1. When using X, login to cPanel and click the MySQL Databases icon, under Databases.
  2. Scroll all the way to the bottom and type in the connecting IP address where it says "Host (% wildcard is allowed):", and click the Add Host button.
  3. All done, try connecting remotely.

How can I find out my computers IP address?

Simple, just go to

Wait a minute, my IP constantly changes.

Okay, you have a dynamic IP address. Therefore, every time you go online, or every once in awhile, your IP changes. You have a few options here. The most secure, would be to update your IP in Remote MySQL every time your IP changes. However, you do have other options available. You could simply enter % (a percentage sign) in the Add Access Hosts text field. This will allow any IP to remotely connect to your databases. Another option: Lets say the first two parts of your IP never change. Then, you could enter 93.138.%.% , where the first two parts are your actual IP address numbers.

IMPORTANT UPDATE ! Since the 11.25 update, we've noticed a bug where you add an IP to the MySQL remote access list, only to find that the corresponding MySQL user that is created does not have any privileges.

In order to get the correct privileges added, you must go back to your MySQL Databases section in cPanel and re-add the user to each database (reassign the privileges). No need to remove the user first; just select the user and the database from the drop-downs and click "Add".

We've notified cPanel about the issue.

Article Comments

Suzanne Mundy

I am currently hosting two websites utilising Wordpress. They are both currently displaying the message "Error Establishing a Database Connection". This message appears and then a few minutes later the website can be viewed again. How can I fix this please? None of the files have been changed in any way although I did upgrade one of the sites to a newer version of Wordpress earlier today.

Thanks for your assistance,

Check the wp-config.php file and make sure you are using a unique database username and password (in lieu of using your control panel username and password).

Next, call HostGator on the phone or join us in the live chat room. We will be glad to assist.

Brian Guiler
I am wanting to install a ebook store on mysql, but I dont know one thing about sql. someone please help

You should not need to know anything about SQL.

Simply install the store per the installation instructions. Follow this article when it is time to enter the database (SQL) connection settings.

If the settings do not work, please contact us for help.

I'm trying to connect via Dreamweaver and it's not working. The path is mt domain/var...

To connect via Dreamweaver, you must follow the "How to connect to the MySQL server remotely" instructions.

Also, Dreamweaver usually requires the path/directory setting to be:


I did that but there is no place for: MySQL Connection Port = 3306
TCP or UDP, either is fine. In the Connections panel

You do not need to input those settings unless Dreamweaver asks.

Be sure to setup your home IP as an "access host" and then you should be able to connect.

I am trying to connect via MySQL Administrator and MySQL Query Browser but keep gettig a response which seems to be a password issue. I am using root and the root password. Am I amble to connect this way?

Try the cPanel username and password.

Also, you may use the unique username and password assigned to your database. To understand that, read the "How do I create a MySQL database?" related article.

i am hosting a joomla site at another company and would like to host my mysql database on host gator account.. is it possible.. do u provide remote access of data from a different server...

Yes, that is clearly allowed. Please read the section of this article titled "How to connect to the MySQL server remotely".

Simply add your other host's IP address to your HostGator cPanel's Access Hosts.

I'm experiencing access problems with a MySQL db user on HostGator. I'm using Joomla with added tables in the database.

I created the database from a dump off another server, and modified the php-config in Joomla to use my database instead of the default created.
The dbuser works perfectly for all Joomla tables, but when I want to select from the additional tables using my own php code, I get a "SELECT command denied to user" error.

Why is this ? How do I overcome it ?

Check the users permissions by going to cPanel > MySQL Databases and clicking the username in the table next to the database name. This allows you to redefine the privileges. Make sure SELECT is checked.

Additionally, you may need to setup your PC as an Access Host.

Akshay Rajput
What hostname should i mention in wp-config.php?


William Kirby
I have created a db user for my new database, but am unable to connect using the new username and password. I can only use my cpanel username and password. Also noticed I am unable to update privliedges on a user too?

Be sure to use the entire new name. It will look like username_name and you must use the entire thing, including your cPanel username and the underscore.

You should be able to alter the user's permissions by clicking the user's name in the "Current Databases" table. However, this will only be possible if you have already submitted "Add User To Database" first.

If you still have problems, please contact our live support for help.


Recently it seems there was a change in HostGator MySql settings. I can still remotely connect to MySql servers fine, but none of my databases appear after I connect. If I enter cPanel and grant "all privileges" on that database to the username I logged in as, and refresh in the MySql client, then the database appears. But the next day, it will be gone again, and I'll have to repeat the process. This only started happening recently. Are database permissions being reset every night? My apps and scripts still have no problem connecting.

We have no similar reports from other users.

I suggest using your cPanel username and password, instead of the database username and password.

Your cPanel user has all privileges for all databases associated with that cPanel.

Is it possible to remote in to MySQL using Terminal on Mac OS X v10.6.2?

Yes, provided that you have the MySQL client installed on your Mac. Access via port 3306.

I need some help setting up a remote mysql connection through dreamweaver,so i type in all the infor required and hit test. i keep getting a error that theres no test server running and that one of the problems might be the URL Prefix.

ive tried everything from my ip adress to my domain name but its does not seem to work. any help?

Use either the IP address or domain name and prefix it with http://


If this does not work, please contact HostGator via phone or live chat.

Hi, i have the same problem of GREg, it seems there was a change in HostGator MySql settings. I can still remotely connect to MySql servers fine, but NONE OF MY databases appear after I connect, only information_schema... i use my cpanel user access and it is the same.

what it is the trouble?

First, be sure you have created a database via the MySQL Databases icon in cPanel.

Second, be sure to set your personal IP address as an Access Host.

If it still doesn't work, contact HostGator via phone or live chat.


We finally were able to reproduce the error you are getting.

I added the details at the end of this article.

I am trying to set up the remote connection through MS Access. Could you please tell me what exactly I have to do to do so?

I use Office 2007.


MS Access only works with a Windows dedicated server (ordered from ).

If you have this type of hosting plan, then please contact HostGator via phone or live chat for help.

I want to establish a database connection, but I get the following error message.

Access denied for user '........'@'localhost' (using password: NO)

This means you did not update the configuration file, correctly. In fact, you haven't even attempted to supply a password to the file.

Now is the time to contact us via email, phone or live chat for database configuration assistance. We will show you how to properly code this.

Ok, I'm trying to connect to mysql with Dreamweaver, and I keep getting an Access Denied message.

I sent an email asking may IP to be whitelisted for 3306, and you guys responded back and said that it had been done (thanks for being so quick about it!). I also added my IP to the hosts in the Remote MySQL section - I even added it again, but used % for the last two number groups of the IP to make sure it would work. And still, it doesn't work.

Here are my Dreamweaver settings:

Testing Server (and this part connects fine)-
FTP Host :
Host Directory : public_html/

MySQL Connection-
MySQL Server: http://[insert_server_ip_address_here] (I assume that this is the IP found under account information in the CP - right?)
Username: cp-login-name_database-username (Also tried the CP username)
Password: The password for the database user (Also tried the CP password along with the CP username)

I then click "Select Database", and it tells me-
"An FTP error occured - cannot open remote folder public_html/.
Access denied. The file may not exist, or there could be a permission problem."

So, naturally, the next thing I tried was to get rid of "public_html" and just leave the testing server's host directory box empty. Well, here's the error I got after that:
"HTTP Error Code 404 File Not Found. Here are some possible reasons for the problem:

1) There is no testing server running on the server machine.
2) The testing server specified for the site does not map to the http://ftp.[my_site_name].com/_mmServerScripts/MMHTTPDB.php URL.
Verify that the URL Prefix maps to the root of the site."

So, that didn't work either. Any ideas?


B White

Please contact us via email, phone or live chat for assistance.

yorch s
Hi, For remote connection. I did re-add the user to the database after add the host ip addres but can't connect. Get the message:

Access denied for user 'beyondth_akrprot'@'' (using password: YES)


You should be using the remote server's IP address.

If you still have problems, contact us via email, phone or live chat for assistance.

Cabir Pekdemir
Please Help;
Go all the way here, I try, but it does not happen. I want something simple. I want the remote server address in full,

It doesn't work that way. MySQL databases do NOT have web URLs. You need SSH, cPanel, or a PHP script to display the data.

I recommend you login to cPanel and click the phpMyAdmin icon. This will allow you to browse the tables and data.

Excellent article, worked for me.

I used the following configuration in MySQL Administrator.

Server Host: XXX.XXX.XXX.XXX
Username: mywebsite_username
Password: XXXX

It doesn't work in first time, because I haven't read whole article. After reading further, I add my IP address in Remote MySQL and it works perfectly.

Thank you

How to solve if the error msg is "I cannot connect to the database because: mysqlnd cannot connect to MySQL 4.1+ using old authentication", i am trying to access remotely and i have set up the accesshost as "%" already


Please contact us via email, phone or live chat for assistance.

Hi Guys!
I am using dreamweaver cs5 I had uploaded my database from local wamp server phpmyadmin to cpanel and database is showing in the cp. When I try to connect that database an error occured that shows access denied I also ask that guys who host my web to allow my Ip to for remote connection and he did it now I am getting same problem I am not sure what type of testing server I need to setup I currently setup FTP and it shows dreamweaver sucessfully connect to but when try to connect my database using mysql connection I got that error Can you guys help what type of setting I need to connect I mean user name and password and mysql server name what else. Thank you In advance

Please contact for assistance.

Is there any way to create databases via the command line? I've logged into mysql with my root username and I'm still getting an "access denied" error. Do I have to use cpanel to do it?

Yes, you must use the cPanel > MySQL Databases tool to create new databases.

You cannot create databases via shell, phpMyAdmin, MySQL, nor any custom script (like a PHP page).

Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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